800-755-1440
Can I download your latest catalog?

Yes. You may download our catalog here.

How can ATS training help with my ISO rating?

ISO Credit for Multimedia Training

Do Action Training System’s computer-based training products or DVDs, based on NFPA and other industry standards, have ISO approval?

According to the ISO’s Fire Suppression Rating Schedule (FSRS) Item 580, the ISO will accept certain types of training presented in a multi-media format. Credit may be given for the use of various training media (such as video, CD-ROM, computer-based-training (CBT), closed circuit or satellite TV, etc.) when the subject material relates to structural firefighting and related topics. The intent is to credit materials that have an educational component, not just viewing materials that are just entertainment in nature.

ISO credit is based on the following criteria:

  1. If the training is done in the context of a company training session whereby members of that company are in attendance, the number of hours credited will be limited to a maximum of 50% of the hours needed as defined in the FSRS. For instance, under Item 580.B Company Training (which has a criteria of 20 hours per member per month for full credit), company training constituting 30 hours of structure firefighting training via a feed from satellite TV over a one month period of time would be eligible for a maximum of 10 hours of credit.

  2. Items eligible for this training include FSRS:

    • Item 580.B Company Training up to 50%
    • Item 580.C Classes for Officers up to 100%
    • Item 580.E New Driver and Operator Training up to 100%
    • Item 580.F Training on Hazardous Materials up to 100%
    • Item 580.G Recruit Training up to 100%

    Training media is an essential part of most recruit training classes, but the foundation of these classes revolve around instructor-guided classes and practical lessons. The ISO does not approve or endorse specific brand-name products, but there’s no reason why fire departments using multimedia products to train firefighters under the guidelines mentioned above should not receive credit in the FSRS.

How do I place an order?

GSA ORDERS
Action Training Systems' products are available through GSA to qualified agencies under
Contract Number GS-02F-0067U
Click the logo below to go to our GSA Advantage contractor information page.

USE THE SHOPPING CART ON OUR WEBSITE

Browse the products you are interested in, click on the ADD TO CART button to add the item to your shopping cart. Checkout requires payment by credit card. One of our training consultants will contact you after the order is processed to confirm that the order is correct and give you an estimated shipping time.

The shopping cart will accept VISA, MasterCard and American Express.

EASY TO ORDER BY PHONE:

Call us with your order from Canada or the USA Toll Free: 1-800-755-1440, ext. 3 Or: 1-360-394-4270, ext. 3

Call between the hours of 7:00a.m. to 3:30 p.m. Pacific Time to talk to one of our training consultants.

EASY FAX ORDER OPTION:

ORDER FORM in PDF format

Canada and USA Toll Free: FAX: 1-800-943-6288 Or FAX: 1-360-394-4271

Fax your order to us anytime, 24 hours a day, 7 days a week. Be sure to include your

billing and shipping information and credit card or purchase order number on your order.

CONVENIENT TERMS

Purchase Orders:

Purchase Orders are accepted from local State and Federal Agencies and terms are NET 30 days from date of our invoice.

Credit Cards:

VISA, MasterCard and American Express are accepted for your convenience.

Checks:

Checks drawn on a US bank payable in US funds are accepted.

How does shipping work?

SHIPPING & HANDLING

Action Training Systems standard shipping rates apply to all US orders in the 48 contiguous states and ship via UPS Ground**.

Canadian orders will ship via UPS Standard.

Alaska and Hawaii orders ship via USPS (Priority).

**For shipping rates outside the 48 contiguous states, call for a quote: 1-360-394-4270 or 1-800-755-1440.

PRIORITY SHIPPING

For orders requiring overnight, 2-day, 3-day or other priority shipping, actual shipping and handling fees will be charged. Call us for a quote.

INTERNATIONAL ORDERS

PAYMENT SHIPPING POLICY

All orders going to locations outside the USA & Canada require payment before we will ship.

Acceptable forms of payment:

Visa, MasterCard, American Express, Bank Wire-Transfer in US Funds or check drawn on a US bank in US Funds

We will promptly ship your order by an approved air carrier and provide all customs documentation necessary to make receipt of your package as easy as possible.

International orders will be shipped using UPS, Airborne, DHL, Fed Ex, or a carrier of your choice. Actual shipping and handling fees will be charged. Contact us for prices and shipping information.

View from the top

Over the past 28 years the Action Training Systems team has been committed to providing the highest level of training content to the fire service and emergency response community. As times have changed, ATS continues to evolve and deliver our programs through new and innovative technologies to ensure our customers have the best resources to meet and exceed the ever changing demands to protect the communities they serve.

At ATS, we have listened to our customer's needs with regard to new content areas to develop and budget concerns that continue to impact the emergency response community. We have recently updated our Aerial Apparatus: Driver/Operator series, as well as developing new titles for our Incident Command and Management series. We now offer a French version of our EMR series for our Canadian customers. We will continue to develop and expand our EMS content as well. ATS now offers a wider range of pricing options for our ATS Online products to better address your budget concerns and content needs. We offer all of this with the same high quality media-rich presentations that you have expected and trusted over the years.

I am excited about ATS' continued relationship with IFSTA/FPP. We have recently revisited and revitalized what our two organizations can bring to the emergency response community. We have been working closely together to bring a wider range of ATS content through IFSTA/FPP's Resource One. We believe that through our combined efforts, the emergency response community will have an expanded range of much needed quality training resources that will be unrivaled in the Fire Service and emergency response market.

I would like to acknowledge our loyal, hardworking and dedicated team at ATS for providing their expertise to bring you, the men and women who serve your communities, the total training solution in and beyond the classroom. Join us in celebrating our 28 years of innovative training systems for emergency responders.

What are your NFPA references and how do they relate to ATS courses?

Aerial Matrix

 

                                              PUMPING APPARATUS MATRIX

                                                              NFPA 1002

What kind of warranty do ATS products have?

5-YEAR BULLET PROOF WARRANTY

All Action Training Systems produced DVDs are warranted for five years from the date of purchase.

Purchase must be made through an authorized Action Training Systems distributor or directly from Action Training Systems. Warranty is not transferable.

Yes, even if it is your fault. Scratched, broken, defective or burned in a fire such as those pictured above, just send us what’s left and we’ll send you a FREE replacement of that title. The only thing not covered is if you lose it.